CRM
Sales, marketing & service automation with 360° customer view, omnichannel communication, lead scoring and pipeline management.
One Platform for Sales, Operations, Finance & AI
Office24by7 unifies CRM, BPA, ERP, AI Intelligence, Communication, Data & Security into one governed business process flow. Zero-Touch Operations powered by the Flow-Cognition Agent (FCA).
Seven Pillars, One Platform
BPA
Business Process Automation — workflows, approvals, ticketing, field force management and geo-location intelligence.
ERP
Strategic resource planning — projects, finance, HR, procurement, compliance and governance.
AI Intelligence
Flow-Cognition Agent (FCA) with 13 AI modules for decisioning, prediction, generative content and zero-touch operations.
Communication
Omnichannel messaging across WhatsApp, SMS, Email, Voice and RCS with templates, broadcasts and conversational inbox.
Data & Analytics
540+ dashboard templates, custom reports, real-time KPIs, data lake and warehouse integrations.
Security
Role-based access, audit logs, SSO, encryption at rest & in transit, India data residency and compliance.
Built for Indian Enterprises
20+ Industries
Pre-built solutions for Manufacturing, Retail, Healthcare, Education, Logistics, Real Estate, Finance, Telecom, SaaS and more.
1000+ Integrations
Out-of-the-box connectors to ERPs, payment gateways, telephony, e-commerce, marketing tools and government APIs.
Indian Compliance
GST, e-Invoicing, ABHA (healthcare), DPDP Act and SEBI compliance frameworks built in.