Our Blogs
News, Tips, and Insights. Everything that is trending, groundbreaking, and eye-opening, written by industry experts and trusted sources to keep you informed.
How Healthcare CRM Improves Patient Engagement and Retention
A healthcare CRM goes beyond patient records. With automation, IVR, cloud telephony, and analytics, it reduces delays, improves engagement, and ensures long-term retention for healthcare enterprises.
No-Code CRM: Executive Strategies for Unified Customer Journeys
Unlock smarter customer experiences with no-code CRM. Learn executive strategies to build, automate, and scale unified customer journeys, without writing a single line of code. Discover how Office24by7 empowers decision-makers to lead with agility.
How to Build a Lead Nurturing Workflow with CRM Automation
Most businesses chase leads, but only a few know how to nurture them properly. In this guide, we explain how to use automated lead nurturing with your CRM automation to consistently move leads toward conversion, without manual follow-ups.
What is an SLA? Top Metrics to Track in Your CRM
SLAs in CRM help boost response times, improve service quality, and keep teams accountable. Track key metrics and automate follow-ups to never miss a lead or customer request.
Email Marketing vs WhatsApp Marketing: Which Converts Better?
Email offers reach, WhatsApp drives instant action. This blog compares ROI, conversions, and compliance, helping you choose or combine both for better results.
A Beginner’s Guide to Ticketing Management System in Business
A ticketing management system helps businesses track queries, automate support, and deliver faster, more reliable customer service across channels, boosting efficiency and satisfaction.
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